Terms And Conditions

Welcome to Floris Export. These Terms and Conditions ("Terms") govern your use of our website, services, and interactions with our logistics and cargo solutions. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services. Floris Export reserves the right to update these Terms at any time, and continued use of our services constitutes your acceptance of such changes.

Use of Services

You agree to use our website and services strictly for lawful purposes related to logistics, shipping, or cargo handling. You may not misuse our platform, upload harmful content, or engage in activities that disrupt operations. All information provided must be accurate and up to date. Misrepresentation or illegal use of our services will result in immediate suspension and may lead to legal action.

Shipment Terms

Floris Export handles shipments in accordance with applicable regulations and international cargo handling standards. By initiating a shipment request, you confirm that the cargo does not contain prohibited items and complies with customs and import/export laws. Shipping times, rates, and availability are subject to change based on destination, carrier conditions, and seasonal factors. Any delays or disruptions due to customs inspections or third-party logistics partners are beyond our control, and we disclaim liability for such delays.

Fees and Payment

All fees for logistics, customs clearance, warehousing, or other services will be communicated clearly at the time of booking. Prices are subject to applicable taxes and may change based on fuel surcharges or external conditions. Payment must be completed before dispatch unless credit terms are agreed upon. Failure to pay invoices on time may result in service suspension, interest charges, or legal recovery measures.

Intellectual Property

All content on the Floris Export website, including logos, text, graphics, and software, is the intellectual property of Floris Export or its content providers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent. Unauthorized use may result in legal action.

Limitation of Liability

While we strive to ensure reliable services, Floris Export shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our platform or services. This includes, but is not limited to, loss of business, data, or cargo delays. Our total liability in any circumstance shall not exceed the fees paid for the specific service in question.

Force Majeure

We shall not be held responsible for delays, disruptions, or failures resulting from events beyond our control, including but not limited to natural disasters, strikes, government restrictions, pandemics, or transport interruptions. In such cases, we will make every reasonable effort to resume services promptly.

Termination

Floris Export reserves the right to terminate or suspend access to our services without notice if we determine a breach of these Terms has occurred or if service continuity becomes impractical. You may terminate your use of our services at any time by providing written notice, subject to any pending obligations or fees.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of our services shall fall under the exclusive jurisdiction of the courts located in Kochi, Kerala. Users accessing our services from outside India are responsible for compliance with their local laws to the extent they apply.

Contact

If you have any questions or concerns regarding these Terms and Conditions, we encourage you to reach out. Our team is available to assist you with clarifications and support as needed.
Email: info@florisexport.com
Phone: +918438236279
Address: 79, Convent Rd, Shenoys, Kochi, Ernakulam, Kerala 682035.